Returns and Exchange
At Ambassador Stores your satisfaction is a guarantee. If you are not satisfied with your purchase, we will take back sold items within fifteen days for either exchange or refund subject to the following terms and conditions.

  • Products should be accompanied with the original sales invoice for Exchange and Refund. Refund for items purchased by credit card will be transferred ONLY to credit card account.
  • Any product purchased within fifteen days and returned as dead on arrival/not functioning as per operational manual/falling short of declared product specifications, will be exchanged or refunded after it has been tested by our personals or manufacturer’s authorized service centre technician, as applicable. The process can take up to four business days. Exchange/Refund will be done only after the investigation/technical report.
  • If the packaging has minor soiling or is opened and product not defective, unused, no visible scratches or marks observed refunded based on manufacturer’s authorized service center’s investigation report and approval.
  • If the packaging is incomplete or product damaged, scratched, exchange or refund will not be applicable.
  • Product must be returned with all the original packaging materials, accessories, manuals, registration card.
  • Service, delivery and installation charges are non-refundable once performed.
  • Store Management will act as per the above policies and Store Management’s decision will be treated as a final decision.
  • Please check your purchased item before you leave store, once you leave the store, Ambassador Stores will not be responsible for any missing items or any kind of physical damages on the item purchased.

Delivery & Shipping
It takes 5 – 7 business days to deliver your order within Bahrain. Delivery is limited to within Bahrain.

Cancellation Policy
Cancellation by Ambassador Stores: reserves the right to cancel the order due to any of the following reason:

  • Payment rejection.
  • Wrong delivery address given by customer or wrong contact details or due to customer is not reachable on certain time limit.

Cancellation by customer: To process cancellation of an order, please contact us. Orders will be cancelled at the discretion of management.